Session Title

Strategic Agility

Bio

Ms. Praveena Rai is Chief Operating Officer of NPCI (National Payments Corporation of India). She is responsible for running the business, the products, the operational and technical delivery. Passionate about payments and technology as drivers to economic value, she helps NPCI attain it’s strategic objectives of offering simple, secure, and seamless digital payments experience to consumers and users across the ecosystem - that can lead to rapid digitalisation of India.

During her professional journey of two and half decades, she has built expertise across banking verticals in Cards, Retail, Commercial Banking and various facets of the payments space.

She has worked with Kotak Mahindra Bank leading the cash management portfolio, with HSBC for a 10 year stint including heading payments for the bank’s Asia Pacific region, and with Citigroup across roles for South Asia.

Ms. Rai holds a PGDM from IIM Ahmedabad, and is an Engineering Graduate from College of Engineering, Guindy.