Keynote Title

Gen AI’s Influence on Future Jobs and Skills for GCCs

Abstract

As Generative AI continues to reshape the future of work, organisations and Global Capability Centres (GCCs) are facing a fundamental shift in how value is created. This keynote explores the evolving relationship between human and artificial intelligence, the impact of GenAI on jobs and skills, and the transformation of GCCs from execution-focused centres to strategic drivers of innovation and decision-making.

The session will highlight why critical thinking, adaptability, continuous learning, and human judgment are becoming increasingly important in an AI-enabled world, while offering practical insights for leaders on building future-ready organisations that successfully combine human capability with artificial intelligence.

Bio

Anand is the CAO for Barclays India, with focus on establishing sustainable and future relevant operating and execution model for the organization. He also heads the Global Reconciliation Service, driving strategic service transformation through operating‑model maturity, technology modernization platform buildout and end‑to‑end control digitization.

He serves as Executive Sponsor for Barclays’ Industry‑Academia, Graduate, and Campus programs and contributes to broader upskilling and GCC‑talent initiatives.

He joined Barclays in 2020 and brings 30 years of industry experience, including over a decade at JP Morgan managing diverse technology portfolios across the Corporate and Investment Bank.