Keynote Title

Building a r\Resilient Global Capability Center in a VUCA World

Abstract

As geopolitical fluctuations, rapid technological disruptions (including AI integration), and economic shifts redefine the international business landscape, Global Capability Centers (GCCs) can no longer operate merely as cost-arbitrage or support units. To survive and thrive in a VUCA environment, organizations must transform their GCCs into resilient, high-value reinvention engines that protect operational continuity while driving strategic growth.

Bio

Venugopal Reddy Kandimalla (a.k.a Venu) is the President and Country Head for Zelis - A Global Healthcare Fintech Company. He is instrumental in building GCC for Zelis with world class capabilities that help Zelis in its mission of modernizing Healthcare financial experience for all stakeholders in the Healthcare ecosystem. With more than 25 years of work experience in the Healthcare and Life Sciences domain, Venu has built high performance teams to deliver transformation programs to customers across the globe. Venu believes in creating a shared vision of success with a people centric approach to deliver results to the stakeholders.